I have spent weeks writing about why safety managers freeze when the moment arrives. About the panic, the wrong call, the gap between knowing and doing. On June 17th in Anaheim I am going to do something about it. Here is exactly what I intend to give the room before they walk out the door. LINKEDIN POST I have spent the past several weeks writing about why safety managers freeze when a tip comes in. About the panic. About reaching for the wrong tool. About knowing the sign

I know the look. The person who walks into a collection site already knowing what their result will say. They are thinking about their job, their family, their mortgage. What they rarely consider — and what a physician colleague reminded me of at NDASA — is that for some people, that result isn't an ending. It's the wake-up call they've been waiting for.

Getting a tip about an employee and sending them for a random test feels like action. But the moment you target a specific person, you've left random territory — and entered territory that can seriously expose your organization. Here's what the right process actually looks like.