I know the look. The person who walks into a collection site already knowing what their result will say. They are thinking about their job, their family, their mortgage. What they rarely consider — and what a physician colleague reminded me of at NDASA — is that for some people, that result isn't an ending. It's the wake-up call they've been waiting for.

TPAs expanding into background screening may already be acting as CRAs. Know where the line is before you cross it.

After two decades in the background screening industry, Michael Barnes began sharing what he’s learned on stage. His speaking sessions help HR and safety leaders make sense of compliance with practical tools and real-world insight.