The 5 Most Common Background Check Questions We Get Asked — And Why They Matter

At Unique Background Solutions, we know background screening and drug testing can sometimes feel like a black box — especially for clients or applicants new to the process. But we believe in transparency, education, and customer-first service. These are the top 5 most common background check questions we hear — with answers that clear the air and show how we do things differently.

1. Do I have to give my Social Security Number (SSN) to run a background check?

Short answer: Most of the time, yes.

An SSN is used to help verify identity and generate an address and alias history. This helps ensure that the background check is accurate and tied to the right individual. It’s especially important when someone has a common name or has used multiple names over time.

The SSN is rarely used to search criminal records directly — we use it to locate the right jurisdictions where a person has lived or worked. This is a key step in performing accurate, fair, and compliant searches.

2. What are your security measures to keep my information safe?

We get this one a lot — and we love answering it.

Your data is protected through:

- 256-bit encryption

- SOC II-compliant data centers

- Multi-factor authentication

- Strict user access controls

- Regular vulnerability scanning and audits

We’re also PCI and FCRA-compliant, and we never sell or share applicant data. Whether you're an employer or an applicant, your personal information stays secure in our system — and out of the wrong hands.

3. What does the alert mean that says “Per the FCRA, we have ordered county or statewide searches for confirmation”?

This alert means we found a potential match in a national database — but that database results can’t be used for hiring decisions unless verified.

To stay compliant with the Fair Credit Reporting Act (FCRA), we order a direct search in the relevant county or state to confirm that the record is:

- Accurate

- Complete

- Reportable under the law

This step may take a little extra time, but it protects both the employer and the applicant — and ensures an FCRA compliant hiring process.

4. What kind of drug testing do you do?

We offer a wide range of DOT and non-DOT drug testing options, including:

- Lab-based urine testing (5-panel, 10-panel, expanded panels)

- Rapid/instant testing

- Oral fluid testing

- Hair testing

- Random testing programs

- Post-accident, reasonable suspicion, and return-to-duty testing

We work with a nationwide network of over 10,000 collection sites, and for select clients, we offer mobile and onsite testing options too.

Not sure where to start? We can help you build a drug testing policy and program that’s legally sound and tailored to your needs.

5. Do I have to get permission to run a background check — even if it’s for employment?

Yes — always.

The Fair Credit Reporting Act (FCRA) requires written consent from the individual before running a background check for employment purposes. Even if you're doing it to protect your company, you can't skip this step.

What makes it easier? When you work with us, we can handle the disclosure and authorization process for you through our secure online system. That way, you stay compliant, and your applicants stay informed.

Have More Questions?

We’re here to make the screening process clear, legal, and easy. Whether you're just getting started or refining your program, you can count on us to be responsive, knowledgeable, and ready to help.